by Melissa LaScaleia
Steve Allison has been in the automotive service industry for over thirty years. Beginning on the West Coast in his native Portland, Oregon, he relocated to Myrtle Beach in 1994 to purchase his first quick lube franchise location— eventually acquiring a total of six.
In 2008, he teamed up with good friend, Al Chance, and together the two purchased multiple Jiffy Lube franchise locations in Florida and also converted their six Grand Strand Shell Rapid Lube locations into Jiffy Lubes.
It took them less than five years before Jiffy Lube International recognized their dedication, hard work and customer service, naming their company as Franchisee of the Year across their network of approximately 2,000 service centers.
The Grand Strand Jiffy Lube locations that are owned and operated by the two business partners consistently deliver on that classification, taking customer service to the next level.
“We are super proud of the Franchisee of the Year award,” Steve says. “And we intend to continue to live up to the designation. We have been able to surround ourselves with an amazing team that elevates the customer experience. Our customer service score across the company continuously ranks among the highest of all the Jiffy Lubes.”
As part of their Jiffy Lube Signature Service Oil Change, they will run a full safety inspection on your vehicle; check and top off the vital fluids; and set the tires to the proper manufacturer specifications— all in about 15-20 minutes. The best part: you never need an appointment.
They also offer a free top off service, so between oil changes you can go into any location and get your vital fluids as well as your tire pressure checked and adjusted.
Since March and the advent of Covid, the company has changed with the times, and expanded its repertoire of offerings to include in-vehicle service, right up to the payment. That way, customers and technicians all stay safe.