If first impressions are important to Steve, last impressions are equally so. That’s why every customer receives the red-carpet treatment— in actuality. After your service, a team member will roll out a red carpet for you, giving you a chance to wipe your feet as you’re getting into your car.
“It’s also a gesture of thanks,” Steve says. “And it sets us apart. We know people can go anywhere to get an oil change and they chose us, and we simply want to show our appreciation.”
“When you come into any of our locations,” he adds, “our stores are clean, our technicians— their uniforms and their hands are clean, and your car is clean. We care about the details.
“These are the things that we are known for, and why our customers return to us each time they need their vehicles serviced. It’s our mission to create a customer for life and take care of the family fleet of vehicles.”
In keeping with that mission, Jiffy Lube does much more than oil changes. They replace filters and fluids, and offer fuel system cleaning, tire rotations, and wiper blades. They now have Jiffy Lube Multicare stores, where ASE certified mechanics perform more in-depth maintenance like brakes, tire changes, and full tune-ups.
“Nobody likes car payments, or wants to buy another car because they didn’t properly take care of the one they have,” Steve says. “So bring it to us, and let us take care of it for you. We believe that if a car has 100,000 miles on it, it still has at least 100,000 miles left in it.”
At this time, there are three Jiffy Lube Multicare stores in Myrtle Beach— two in Conway, and one in North Myrtle Beach; they are currently in the process of transitioning most locations to be Jiffy Lube Multicare stores.
In addition to their Grand Strand locations, they’ve grown into Florida and Massachusetts as well, but continue to be locally owned.
Jiffy Lube works on all makes and models of cars, including luxury and foreign cars. Contrary to what many people believe, having your car serviced with Jiffy Lube doesn’t void any manufacturer warranties.
In fact, it helps keep your car warranty valid because when you’re under warranty, your car still needs regular maintenance. You can have all your car maintenance done at Jiffy Lube, and be in and out, rather than making an appointment at the dealership, spending an hour or half the day in a waiting room, or even having to take a loaner car until yours is ready.
“We are all about leaving your worry and anxiety behind,” Steve says. “Long live your car.”
