by Melissa LaScaleia
Do you live out of state or country but own property along the Grand Strand or Waccamaw Neck? Do you have a rental property that you market through VRBO or Airbnb and need a local partner to oversee details to keep your guests happy? Do you worry that while you aren’t here, damage could happen to your home and it wouldn’t be discovered until you came back?
If you answered yes to any of these questions then you should consider using the services of Coastal Carolina Home Watch.
“So many things can happen while you aren’t here, things that could be disastrous if they go undiscovered,” says the company’s founder and CEO, Jack Luber. “HVAC failures, water leaks, mold, insect and rodent infestation — even unwanted human guests. When storms and hurricanes are headed towards our coast, what kind of procedures do you have in place?”
Years ago, Jack lived on the New Jersey Shore and owned a second home in Surfside Beach. Like many people, he felt secure when he was away from his vacation property because it was part of an HOA which had a property manager. He assumed they were keeping an eye on things.
Jack found out the hard way, after his Surfside house endured a water leak, that they only maintain the common areas, and that it was his responsibility to make sure there were no problems with his home. The ensuing costs of time, money and stress inspired him to look for a service provider to help manage his property when he was out of town.
But he was unable to find any professional company offering a comprehensive service. This realization was the spark that led to him open Coastal Carolina Home Watch in 2005.
“I needed someone to be my eyes and ears,” he says. “Someone to let me know exactly what was happening and act on my behalf and at my direction if a problem was discovered. I knew that if I needed this kind of help, others must too.”
Over the years, in addition to home checks, Jack’s company has evolved to include such comprehensive services as: concierge, keyholder, arranging for contractors and service people, cleaning, rental assistance (VRBO and Airbnb), alarm response, pre-and-post-storm services, and handyman services.
Coastal Carolina Home Watch does their job with pride and confidence; and they know how much their clients love what they do and how they do it.
“When a client engages our company, they know that confidentiality and privacy are our priorities,” Jack says. “They know that we will communicate and report to them using reports that include pictures or videos, and that we use a customized checklist that is time and date stamped that shows our location via geolocation.
They know that we carry not only general, but professional liability as well as workers compensation insurance. We even carry a cyber policy. The idea is to eliminate as many worries as possible from having people in their home.”