Serving Ocean Lakes and the Entire Grand Strand Community
by Melissa LaScaleia
Ocean Lakes Golf Cars, located in the iconic Ocean Lakes Family Campground, is a sales, service and rental company that has been serving the needs of campground guests as well as the public since the ‘80s.
“Many people don’t realize the extent of what we have to offer our community,” says Jeff Caldwell, the golf car manager for Ocean Lakes. “Ocean Lakes Golf Cars is available for everyone, not just guests of our campground.”
Their rental fleet is comprised of 1000 golf cars. At their showroom, they have over two hundred golf cars for sale, including the Club Car Onward Golf Cars, which are powered via electric (including Lithium Ion), or gas; and the HP version Onward, an innovative high performance AC drive motor. They also sell reconditioned golf cars.
“No one reconditions a golf car the way we do,” says Jeff. “We do what’s called a frame-off restoration. We disassemble the entire golf car and acid-wash the aircraft-grade aluminum frame that Club Car uses in all their golf cars, so even the frame looks brand new. The salt from the ocean air is harsh on metal; even though it will not rust aluminum, it still leaves an impact. So, we take the extra step to fully refurbish it, so the car is pristine for our customers. Our attention to detail and quality of workmanship that we put into the restoration process is what sets us apart from everyone else.”
Their warehouse facility hosts one of the largest inventories of parts, accessories, wheels, and tires in the Southeast.
“Having this facility lets us expand our offerings so we have more choices for our customers and can customize most anything,” says Jeff. “We now offer a larger selection of paint schemes, custom accessories, trim, wheels and tires. We can show our customers the build process from beginning to end, and they can be as involved in the process as they like.”
Some of the most frequently requested installs are lift kits, Bluetooth stereo systems, wheels and tires, and seat upgrades. Today, they sell over 500 cars per year.
“We’ve done a lot of custom cars over the years— creating beach scenes in paint or incorporating colors from people’s favorite sports team,” Jeff says. “We add accessories that fit people’s individual tastes. Our website shows some current ideas for custom car options.”
If you already own a golf car, Ocean Lakes services most makes and brands, and provides service from Georgetown to North Carolina along the coastal areas. They offer pickup and delivery service along the Grand Strand.
They are also an authorized Club Car dealer. Club Car conducts a week-long, on-site training every year for Ocean Lake’s service technicians, giving the campground an edge in the latest technology, so they, in turn, can provide outstanding service. Ocean Lakes has eleven, full-time, factory-trained Club Car service technicians working in their service department.
Ocean Lakes Golf Cars has been affiliated with Club Car for more than seventeen years, offering their cars to rent or buy. They have won Club Car’s coveted Black & Gold Elite status in 2018, 2019, and their Black & Gold status from 2020 through the present for: “Outstanding sales performance and customer service.”
This is a mark of distinction which sets Ocean Lakes Golf Cars among the top 10% of Club Car dealers in the world. The honor was given because, according to Club Car, Ocean Lakes Golf Cars, “Achieved extraordinary levels of sales and service, demonstrated exceptional financial performance, implemented successful marketing strategies and maintained top-notch facilities.”
“Ocean Lakes Family Campground has been very successful over the years, starting with our board of directors and senior leadership, down to our newest teammates,” Jeff says. “We are a family. And I credit all the success we’ve had to that. Speaking on behalf of our teammates, we all want to see that every guest who visits Ocean Lakes creates family memories that will last a lifetime.”